Privacy Policy
Effective Date: 13th May 2025Bid Online Auction ("the App") provides online auction functionality ("the Service") to merchants who use Shopify to power their stores. This Privacy Policy outlines how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.
1. Personal Information the App Collects
When you install the App, we automatically gain access to certain information from your Shopify store, including:
- Product information
- Theme template code
- Draft order information
In addition, when customers participate in auctions via the App, we collect the following customer data:
- First name
- Last name
This information is used only for maintaining bid history and improving the auction experience.
We do not use merchant or customer information for any purpose unrelated to auction functionality (e.g., marketing, analytics, or advertising).
2. How We Use Your Personal Information
The personal information collected is used solely to:
- Provide and support the auction features of the App
- Track and display bid history
- Troubleshoot issues and respond to support requests
- Improve the functionality and performance of the App
We never sell or share your data with third parties for commercial purposes.
3. Sharing Your Information
We do not share any personal information with third parties under any circumstances.
Your data is used strictly within the App to support auction functionality, and we do not disclose, sell, or share it with anyone.
4. Your Rights (For European Residents)
If you are a resident of the European Economic Area (EEA), you have the right to:
- Access the personal information we hold about you
- Request correction, updating, or deletion of your information
To exercise these rights, contact us using the information below.
Please note: your data may be transferred and processed outside of Europe, including in Canada and the United States, as part of our service operations.
5. Data Retention
We retain customer names and bid history for as long as necessary to support your auctions. You may request deletion of this data at any time by contacting us.
6. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted here with a new "Effective Date."